Monday, December 6, 2010

Motorola Bluetooth Battery Replacement

Jesus Christ confirms that Motorola Headset batteries cannot be replaced.  You must buy a new unit.  Read on:

So my Motorola H681 Bluetooth Headset is dying.  The other day it lasted for 15 minutes of talk time.  Today it has made a miraculous comeback for almost 2 hrs of talk time.  Needless to say, after 2.5 years of service this gadget needs a new battery.

I started searching the Internet for batteries, but blogs seem to suggest it isn't a user-replaceable part.  I confirmed this with a conversation with Motorola Tech Support.


 Jucris: Hi, my name is Jucris. How may I help you?
 Andrew: hi, my headset battery isn't holding a charge very long.  maybe 30 mins talk time
 JucrisHello Andrew. I sincerely apologize for the inconvenience.
 JucrisWhat is the model of your bluetooth headset?
 Andrew: H681
 JucrisHave you charged the headset fully before using it?
 Andrew: Yes, fully charged.  I've had it for about 3 years, so the battery probably needs replacement
 JucrisI am very sorry, we could only replace battery for phones.
 JucrisYou need to purchase another headset. We could provide you discount for that.
 Andrew: OK.  How do we do that?
 JucrisJust call E-Commerce Department at 866-289-6686 during Mon-Fri 8am-7pm CST. Here's the list of available bluetooth headsets:

 http://www.store.motorola.com/s?ie=UTF8&field_availability=-1&field_launch-date=-1y&field_browse=2258779011&searchSize=12&searchPage=2&searchNodeID=2258779011&searchKeywords=bluetooth%20headset&field_keywords=bluetooth%20headset&refinementHistory=brandtextbin%2Csubjectbin%2Ccolor_map%2Cprice%2Csize_name&searchRank=salesrank
 JucrisWould there be anything else?
 Andrew: Thank you.  No, nothing else
 JucrisYou are welcome.
 JucrisIf you need any more information get in touch. Thanks from Motorola, bye!
 Jucris has disconnected.

Jucris confirmed it.  I mean, his name is just letters away from being Jesus Christ, so his word is gospel.

The only way to replace the battery on a Motorola Bluetooth Headset is to buy a new Headset.  This is a huge bummer since the gadget works perfectly fine.  I wonder how much longer companies will be allowed to make electronics that are designed to be thrown away?

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