So my Motorola H681 Bluetooth Headset is dying. The other day it lasted for 15 minutes of talk time. Today it has made a miraculous comeback for almost 2 hrs of talk time. Needless to say, after 2.5 years of service this gadget needs a new battery.
I started searching the Internet for batteries, but blogs seem to suggest it isn't a user-replaceable part. I confirmed this with a conversation with Motorola Tech Support.
Jucris: Hi, my name is Jucris. How may I help you?
Andrew: hi, my headset battery isn't holding a charge very long. maybe 30 mins talk time
Jucris:
Hello Andrew. I sincerely apologize for the inconvenience.
Jucris:
What is the model of your bluetooth headset?
Andrew: H681
Jucris:
Have you charged the headset fully before using it?
Andrew: Yes, fully charged. I've had it for about 3 years, so the battery probably needs replacement
Jucris:
I am very sorry, we could only replace battery for phones.
Jucris:
You need to purchase another headset. We could provide you discount for that.
Andrew: OK. How do we do that?
Jucris:
Just call E-Commerce Department at 866-289-6686 during Mon-Fri 8am-7pm CST. Here's the list of available bluetooth headsets:
http://www.store.motorola.com/s?ie=UTF8&field_availability=-1&field_launch-date=-1y&field_browse=2258779011&searchSize=12&searchPage=2&searchNodeID=2258779011&searchKeywords=bluetooth%20headset&field_keywords=bluetooth%20headset&refinementHistory=brandtextbin%2Csubjectbin%2Ccolor_map%2Cprice%2Csize_name&searchRank=salesrank
Jucris:
Would there be anything else?
Andrew: Thank you. No, nothing else
Jucris:
You are welcome.
Jucris:
If you need any more information get in touch. Thanks from Motorola, bye!
Jucris has disconnected.
Jucris confirmed it. I mean, his name is just letters away from being Jesus Christ, so his word is gospel.
The only way to replace the battery on a Motorola Bluetooth Headset is to buy a new Headset. This is a huge bummer since the gadget works perfectly fine. I wonder how much longer companies will be allowed to make electronics that are designed to be thrown away?



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